Privacy Policy

SA Flowers & Gifts
Last updated: July 2026
SA Flowers & Gifts ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why we collect it, and the rights you have over it. It is written to comply with the Protection of Personal Information Act, 2013 (POPIA).
The responsible party for the purposes of POPIA is:

SA Gift Hampers (Pty) Ltd
Email: info@sagifthampers.co.za
Phone: 082 653 9488
Address: Stepping Stones Village, Unit 18, 283 Honeydew Road West, Northriding, Johannesburg

What we collect
When you place an order or contact us, we may collect:
Your name, and the recipient's name
Delivery and billing addresses
Email address and phone number (yours and, where you provide it, the recipient's)
The message or card note you ask us to include
Order and payment history (we do not store full card numbers — payments are handled by our payment provider)
Website usage data such as pages visited and device information, collected through cookies

Why we collect it
We use your information only to:
Process, prepare and deliver your order
Contact you or the recipient about a delivery
Send order confirmations and receipts
Respond to enquiries and provide customer support
Send marketing about our flowers and gifts
only if you have opted in
— you can unsubscribe at any time
Meet our legal and accounting obligations
We do not sell your personal information to anyone.

Who we share it with
We share only what is necessary, and only with:
Our delivery and courier partners, so your order reaches the recipient
Our payment provider, to process your payment securely
Service providers who host our website or help us run the business, under confidentiality obligations
We may also disclose information where the law requires it.

Cookies
Our website uses cookies to keep the site working, remember your cart, and understand how the site is used. You can disable cookies in yourbrowser, though some features may stop working if you do.
How we protect your information
We take reasonable technical and organisational steps to keep your information secure and to prevent unauthorised acc